Our Team

Keith Rundle

Operations Director

Keith has been leading the BID since August 2015, taking it right through its development phase to a successful ballot in July 2017. Keith now heads up the team to ensure improvements promised in the BID prospectus are delivered, whilst identifying the new and changing needs of businesses as they emerge. He joined the BID following 30 years with the police service in Nottinghamshire and Avon and Somerset.

Vicky Lee

Project Manager

Vicky joined us in spring 2018, leading on projects that focus on enhancing the welcome and feel of the city and reducing street-based anti-social behaviour. Vicky is managing the development of new events including the Old City Street Party and Bristol Light Festival. She brings substantial events and promotion experience to the team, having spent six years as Head of Events at Visit Bath.

Jacki Fritz

Business Support Officer

If you telephone the Bristol City Centre BID office,  Jacki will answer your call and navigate your enquiry to the relevant member of the team.  Jacki joined as our Business Support Officer in July 2019 following five years in a support role at the NHS and 17 years working with the youth offending teams both here in Bristol and in Leicester.

Iona Gibbons

BID Ambassador

As a full-time BID Ambassador, Iona has been the eyes and ears of the BID since joining us in January 2018. She’s predominantly works with retail businesses and is one of our friendly, on-the-ground team who maintains regular, face-to-face contact with businesses to help identify their issues, improve safety and make the area more desirable for everyone.

Ann White

Streetwise Support Officer

Ann joined the team in September 2018 as a full-time Streetwise Support Officer, employed by Bristol City Centre BID and seconded to Bristol City Council. When a street-based anti-social behaviour issue arises in the BID area, Ann makes it her priority to address it. She’s skilled in criminal justice and social care and has extensive experience of working with people who have complex needs.

Paula Ratcliffe

Business liaison manager

Paula joined us in Spring 2019 to help office-based levy payers engage with BID activities. Paula provides relevant updates on anything that affects the smooth running of the city centre, brings businesses together and manages a series of forums that provide a collaborative approach to solving common problems. She also organises events to inform and equip businesses on citywide issues.

Pauline Fenlon

Project Manager

Pauline worked alongside Keith Rundle to develop the BID from August 2015 through to the successful ballot in July 2017. Now one of our Project Managers, Pauline leads on night-time safety, greening and our annual festive programme. Pauline previously worked at the Visit Bristol Tourist Information Centre in the Harbourside, so she has a wealth of knowledge about the city.

Please note: Pauline is currently on maternity leave.