Our Team

Keith Rundle

Operations Director

Keith has been leading the BID since August 2015, taking it right through its development phase to a successful ballot in July 2017. Keith now heads up the team to ensure improvements promised in the BID prospectus are delivered, whilst identifying the new and changing needs of businesses as they emerge. He joined the BID following 30 years with the police service in Nottinghamshire and Avon and Somerset.

Vicky Lee

Project Manager

Vicky joined us in spring 2018, leading on projects that focus on enhancing the welcome and feel of the city and reducing street-based anti-social behaviour. Vicky is managing the development of new events including the Old City Street Party and Bristol Light Festival. She brings substantial events and promotion experience to the team, having spent six years as Head of Events at Visit Bath.

Gareth Ayers

Bristol City Centre BID Police Officer

PC Gareth Ayers joined the City Centre Neighbourhood Team in June 2020 as the dedicated Bristol City Centre BID officer. Gareth’s role is to complement the existing team and to strive towards improved outcomes for the BID levy payers in crime and anti-social behaviour. With 11 years of experience as a Neighbourhood Beat Manager in South Bristol, Gareth brings experience and effective liaison to the benefit of all stakeholders.

Paula Ratcliffe

Business liaison manager

Paula joined us in Spring 2019 to help office-based levy payers engage with BID activities. Paula provides relevant updates on anything that affects the smooth running of the city centre, brings businesses together and manages a series of forums that provide a collaborative approach to solving common problems. She also organises events to inform and equip businesses on citywide issues.

Francesca Inman

Project Manager

Fran joined Bristol City Centre BID in January 2020 and manages a variety of Projects, from the Christmas festive lighting to night time safety and greening. She brings a variety of project and event experience from working in both the Public and Private sector.

Alice Taylor

Marketing Executive

Alice joined the BID in January 2020 as Marketing Executive, leading on marketing and promotional activities to ensure they bring maximum benefits for the BID and our levy payers. Alice manages the website and social media channels, advertising opportunities, promotional campaigns and our marketing communications. A background in digital marketing and graphic design means she has a creativity and expertise that are a perfect fit for the role.

Natalie Hendy

Streetwise Officer

Natalie joined the team in June 2020 as our Streetwise Officer and is the main point of contact for tackling drug use, begging, and other forms of anti-social behaviour. She brings vast experience to the team after working in the housing and homelessness industry for the last 10 years. Her most recent role was with Caring in Bristol where she worked on the Nightstop Project to help young people secure safe and stable accommodation.

Pauline Fenlon

Project Manager

Pauline worked alongside Keith Rundle to develop the BID from August 2015 through to the successful ballot in July 2017. Now one of our Project Managers, Pauline leads on night-time safety, greening and our annual festive programme. Pauline previously worked at the Visit Bristol Tourist Information Centre in the Harbourside, so she has a wealth of knowledge about the city.

Please note: Pauline is currently on maternity leave.